Terms and Conditions

SkilledCarer provides an online platform through which care professionals and independent employers can publish information, find opportunities and communicate. SkilledCarer is not the employer, recruitment decision-maker, immigration adviser or party to any employment contract formed between users.

You must provide accurate information, be legally able to use the service and keep your sign-in details secure. Employer users must be authorised to act for the organisation they represent. Tell us promptly if you believe an account has been compromised.

Candidates are responsible for keeping their profile, qualifications, work status and availability accurate and for having the right to upload their content. Do not upload misleading, fraudulent or unlawfully obtained documents, or unnecessary sensitive identifiers.

Saving a draft keeps it out of employer search. By selecting Publish profile, you instruct SkilledCarer to display your name, email, phone number, profile and CV to manually verified employers for direct recruitment. Those employers may contact you and download your CV. You may later remove the profile from new searches, but SkilledCarer cannot recall copies already downloaded. Creating or publishing a profile does not guarantee contact, an interview, employment or sponsorship.

Direct candidate contact and CV access is limited to employer accounts SkilledCarer has manually marked as verified. Employer users must provide accurate verification information, remain authorised by the organisation and notify us of material changes. Verification is an access-control check, not a guarantee of an organisation's identity, conduct, financial standing or suitability.

Employers are responsible for lawful, fair and non-discriminatory recruitment and for all required identity, right-to-work, DBS, reference, qualification, professional-registration, safeguarding and suitability checks. A platform badge or review does not replace those checks.

Employers may access candidate information only to recruit for genuine roles connected with their organisation. They must restrict access to authorised recruitment staff, keep information secure, provide candidates with any legally required privacy information, honour applicable data rights, and delete information when it is no longer needed. Candidate information must not be sold, scraped, harvested, used for unrelated marketing, added to mailing lists without a lawful basis, used to build an unrelated database, or disclosed to unauthorised third parties. Suspected loss or misuse must be reported promptly to SkilledCarer and, where applicable, the affected candidate and regulator.

You must not misuse personal data, scrape the service, impersonate another person, post unlawful or deceptive content, send harassment or spam, bypass access controls, introduce malicious code or use SkilledCarer for a purpose unrelated to legitimate recruitment.

Candidate accounts are free. Employer plan prices, billing periods and contact allowances are shown before purchase. Unlocking a candidate's contact details and CV uses one contact allowance only once for that employer. Unused allowances do not roll over. The Recruiter plan has no numerical contact limit, but acceptable-use and anti-abuse controls still apply.

Paid subscriptions renew automatically at the displayed monthly or annual price until cancelled. Payments are processed by Stripe. Employers can update payment details or cancel through the billing area and Stripe customer portal. Cancellation takes effect at the end of the current paid period unless the checkout or portal states otherwise. Statutory rights and any refund rights that cannot lawfully be excluded are unaffected.

We may review, restrict or remove content and suspend or close accounts, employer verification, candidate search, contact access or CV access where reasonably necessary to protect users, investigate reports, enforce these terms or comply with law. We may ask for supporting information before approving or restoring access.

We aim to provide a reliable service but cannot promise uninterrupted availability or that every user-provided statement is accurate. Nothing in these terms excludes liability that cannot lawfully be excluded. To the extent permitted by law, SkilledCarer is not responsible for recruitment decisions, user conduct or losses arising from arrangements made independently between users.

Questions about these terms can be sent to admin@skilledcarer.co.uk. We may update the terms as the service develops and will publish the revised date on this page.